from £49.99

per month (4 users +)

One Button Press

for Night Service

Entry

from £7.99

per user per month

 

 

Essential Information

Available

Contract Terms

30 days/12 months

Handset/system

usability rating - 10

is the easiest***

6/10

Other handsets

models available?*

Yes - Cisco 78xx

range, Snom Range, Yealink range,

Polycom VVX Range

Platform Reliability

rating - 10 is the most reliable***

9/10

 

Minutes and numbers

UK outbound minutes: 01, 02, 03 and UK Mobile

PAYGO Only

Dedicated direct line and unlimited extensions

2 Per User

Direct Dial In Numbers

£2 per month

per number

 

Call handling

Auto-Receptionist

and greetings

​

Call queues

​

Call Hold/Park Feature

​

Call Hold/Park Key

​

Transfer (attended)

​

Transfer (blind)

​

Call Pickup Code

​

Call Pickup with key

​

Line Key

​

IVR

Multi-Level*

Conference Room

​

Conference Facility

Yes - Max 3 Parties

Number of speed

dial/flex keys

0 Programmable keys

Colour Screen Handset

​

Paging

​

ACD Call centre features

​

Reception Console Option

​

Electronic Hook Switch Compatible

​

Headset Options

Analogue Jack

Hands Free Speaker

​

 

Call management

Call recording (included)

30 days included

Optional additional Call recording storage

​*

Call logs via portal

​

Call logs on handset

​

Downloadable call records

​

Call Reporting

​

Call Reporting Wallboard

​

Historical Reporting

​

Call monitoring

​

Company Directory

​*

Voicemail to email

​

Group Voicemail

​

Hot desking

​

 

Apps and phones

Mobile (iOS and Android)

Third Party

Desktop app

Third Party

Desk phones to

buy or rent

Buy

 

Collaboration

Team messaging

​

Audio conferencing

​

HD video meetings and screen sharing

​

 

Integrations

Skype for Business

​

Salesforce, Zoho, Microsoft and more

​

Zendesk

​

 

 

 

Support

Dedicated phone, online, and chat support

09:00-17:00 Mon-Fri + Full Knowledge Base Learning Centre

On-site Support

Option package

​

 

Back Up/ Disaster recovery Options

On-site spare parts

and backup

​

 

Future proof features

Can be converted to cloud or On-premise

​

 

Call Fraud/Misuse Prevention Features

Call Barring Options

Choice of destinations

Credit Limit Option

​

Daily Usage Allowance

​

International Dialing with PIN

​

 

Interface

Usability***

Easiest

 

Compliance

MiFID I & II compliant features?

​

Encrypted call recordings?

​

Built in 7 Years of easily accessible storage

​

GDPR compliant features?

​

STANDARD

from £14.99

per user per month

 

 

36 months/60 months

7/10

Yes - Polycom VVX range, Cisco SPA Range, Yealink Cordless

9/10

 

2,000 per user

1 Per User

£2 per month

per number

 

​

​

​

​

​

​

​

​

​

Multi-Level

​

Yes - Max 3 Parties

12 Programmable keys

​

​

​

​*

​

USB/Analogue Jack

​

 

On-demand

​*

​

​

​

​*

​

​

​

​

​

​

​

 

​*

​*

Rent

 

​

​

​

 

​

​*

​

Download

integration list

 

09:00-17:00 Mon-Fri

​

 

​

 

​

 

Choice of destinations

​

​

​

 

Average

 

​

​

​

​

Standard Plus

from £9.99

per user per month

 

30 days/12 months/36 months

9/10

Yes - ELG 9000 Series range + Third Party + IP DECT

10/10**

 

Inclusive minute bundle for the account

1 Per User

36p per month

per number

 

​

​

​

​

​

(Easiest)

​

(Easiest)

​

​

​

Multi-Level

​

Yes - Max 3 Parties

24 Programmable keys

Optional*

​

​*

​*

​

RJ11

​

 

250Mb Included per

user - 30 days +

​*

​

​

Last 99

​

​*

​*

​

​

​

​

​

​

 

​*

​*

Both

 

​*

​

​*

 

​*

​*

​*

Download

integration list

 

09:00-17:00 Mon-Fri + Full Knowledge Base Learning Centre

​*

 

​*

 

​*

 

Choice of destinations

​

​

​

 

Very Easy

 

Q2 2018

​

Q2 2018

​

 

 

36 months/60 month

8/10

Yes - ELG 9000 Series range + Third Party + IP DECT

9.5/10

 

Inclusive minute bundle for the account or PAYGO

On-premise

Optional

​

£2 per month

per number

 

​

​

​

​

(Easiest)

​

(Easiest)

​

​

​

Multi-Level

Yes - Max 3 Parties

Optional

24 Programmable keys

Optional*

​

​*

​

​*

RJ11

​

Optional

​*

​

Last 99

​

​

 

Optional

Optional

​

Optional

​

​

​

​

​

(Some included)

​*

Both

 

​

​

Optional

 

Optional

Optional

Optional

 

Download

integration list

09:00-17:00 Mon-Fri + Full Knowledge Base Learning Centre

 

​*

​*

 

​*

 

Choice of destinations

 

​

​

​

Hardest (engineer assistance req)

 

Optional

 

Optional

Optional

​

Brochure

DOWNLOAD

*There is an additional charge for this feature

**When used with UCP on site backup server, also had zero down time since it's launch in 2016

***Rated by our staff

Premium Conference Phone

Get a business quote today

Call us now on 03300 100 025 or request a call back

My Communications Limited Registered office: 20 Elin Way, Meldreth, Royston SG8 6LX Company  No. 07300733  VAT No. GB 993 1565 85 Mailing address: 27 Old Gloucester Street, London, WC1N 3AX.  Sales Office: Unit 9c Swan Lane, Business Park, Exning, Newmarket, Suffolk CB8 7FN

 

Protected by Copyscape do not copy © Copyright 2012 My Communications. All Rights Reserved My Communications Ltd, Unit 9c Swan Lane Business Park, Exning, Newmarket, Suffolk CB8 7FN

Essential Information

Available

Contract Terms

Handset/system

usability rating - 10

is the easiest***

Other handsets

models available?*

Platform Reliability

rating - 10 is the most reliable***

Minutes and numbers

UK outbound minutes: 01, 02, 03 and UK Mobile

Dedicated direct line and unlimited extensions

Direct Dial In Numbers

Call handling

Auto-Receptionist

and greetings

Call queues

Call Hold/Park Feature

Call Hold/Park Key

Transfer (attended)

Transfer (blind)

Call Pickup Code

Call Pickup with key

Line Key

IVR

Conference Room

Conference Facility

Number of speed

dial/flex keys

Colour Screen Handset

Paging

ACD Call centre features

Reception Console Option

Electronic Hook Switch Compatible

Headset Options

Hands Free Speaker

Call management

Call recording (included)

Optional additional Call recording storage

Call logs via portal

Call logs on handset

Downloadable call records

Call Reporting

Call Reporting Wallboard

Historical Reporting

Call monitoring

Company Directory

Voicemail to email

Group Voicemail

Hot desking

Apps and phones

Mobile (iOS and Android)

Desktop app

Desk phones to

buy or rent

Collaboration

Team messaging

Audio conferencing

HD video meetings and screen sharing

Integrations

Skype for Business

Salesforce, Zoho, Microsoft and more

Zendesk

 

Support

Dedicated phone, online, and chat support

On-site Support

Option package

Back Up/ Disaster recovery Options

On-site spare parts

and backup

Future proof features

Can be converted to cloud or On-premise

Call Fraud/Misuse Prevention Features

Call Barring Options

Credit Limit Option

Daily Usage Allowance

International Dialing with PIN

Interface

Usability***

Compliance

MiFID I & II compliant features?

Encrypted call recordings?

Built in 7 Years of easily accessible storage

GDPR compliant features?

One Button Press

for Night Service

Essential Information

Available

Contract Terms

Handset/system

usability rating - 10

is the easiest***

Other handsets

models available?*

Platform Reliability

rating - 10 is the most reliable***

Minutes and numbers

UK outbound minutes: 01, 02, 03 and UK Mobile

Dedicated direct line and unlimited extensions

Direct Dial In Numbers

Call handling

Auto-Receptionist

and greetings

Call queues

Call Hold/Park Feature

Call Hold/Park Key

Transfer (attended)

Transfer (blind)

Call Pickup Code

Call Pickup with key

Line Key

IVR

Conference Room

Conference Facility

Number of speed

dial/flex keys

Colour Screen Handset

Paging

ACD Call centre features

Reception Console Option

Electronic Hook Switch Compatible

Headset Options

Hands Free Speaker

Call management

Call recording (included)

Optional additional Call recording storage

Call logs via portal

Call logs on handset

Downloadable call records

Call Reporting

Call Reporting Wallboard

Historical Reporting

Call monitoring

Company Directory

Voicemail to email

Group Voicemail

Hot desking

Apps and phones

Mobile (iOS and Android)

Desktop app

Desk phones to

buy or rent

Collaboration

Team messaging

Audio conferencing

HD video meetings and screen sharing

Integrations

Skype for Business

Salesforce, Zoho, Microsoft and more

Zendesk

 

Support

Dedicated phone, online, and chat support

On-site Support

Option package

Back Up/ Disaster recovery Options

On-site spare parts

and backup

Future proof features

Can be converted to cloud or On-premise

Call Fraud/Misuse Prevention Features

Call Barring Options

Credit Limit Option

Daily Usage Allowance

International Dialing with PIN

Interface

Usability***

Compliance

MiFID I & II compliant features?

Encrypted call recordings?

Built in 7 Years of easily accessible storage

GDPR compliant features?

Essential Information

Available

Contract Terms

Handset/system

usability rating - 10

is the easiest***

Other handsets

models available?*

Platform Reliability

rating - 10 is the most reliable***

Minutes and numbers

UK outbound minutes: 01, 02, 03 and UK Mobile

Dedicated direct line and unlimited extensions

Direct Dial In Numbers

Call handling

Auto-Receptionist

and greetings

Call queues

Call Hold/Park Feature

Call Hold/Park Key

Transfer (attended)

Transfer (blind)

Call Pickup Code

Call Pickup with key

Line Key

IVR

Conference Room

Conference Facility

Number of speed

dial/flex keys

Colour Screen Handset

Paging

ACD Call centre features

Reception Console Option

Electronic Hook Switch Compatible

Headset Options

Hands Free Speaker

Call management

Call recording (included)

Optional additional Call recording storage

Call logs via portal

Call logs on handset

Downloadable call records

Call Reporting

Call Reporting Wallboard

Historical Reporting

Call monitoring

Company Directory

Voicemail to email

Group Voicemail

Hot desking

Apps and phones

Mobile (iOS and Android)

Desktop app

Desk phones to

buy or rent

Collaboration

Team messaging

Audio conferencing

HD video meetings and screen sharing

Integrations

Skype for Business

Salesforce, Zoho, Microsoft and more

Zendesk

 

Support

Dedicated phone, online, and chat support

On-site Support

Option package

Back Up/ Disaster recovery Options

On-site spare parts

and backup

Future proof features

Can be converted to cloud or On-premise

Call Fraud/Misuse Prevention Features

Call Barring Options

Credit Limit Option

Daily Usage Allowance

International Dialing with PIN

Interface

Usability***

Compliance

MiFID I & II compliant features?

Encrypted call recordings?

Built in 7 Years of easily accessible storage

GDPR compliant features?

Premium Conference Phone